Am I better off in court or arbitration in a customer dispute?

  • It depends on the strength of your case.
  • In construction industry arbitration, the arbitrators deciding your case know this industry fairly well.
  • If you're in court in front of a judge or a jury, you probably know more than they do about your case.
  • The advantage of arbitration, theoretically, is that the process is a little bit cheaper and quicker.
  • On the other side of that coin, you have to pay the arbitrators.